PCTG Consumer Complaint Report Record ID#: -1611584895

Date of Report Submission: 6/6/2017
Submitters IP Address:

Complaint Comments:
It is the position that ALL American Honda vehicles involved in a collision MUST have a scan to assure all safety components are operating correctly. I have attached the position statement for your review. State Farm has been paying for this operation with no questions until this adjuster came to our shop. He refuses to even read the position Statement.

Itemized Complaints
Violation of Unfair Claims Settlement PA Code Title 31, Ch. 146, Subch. A:Yes
Arbitrary Capping & Underpayment:Yes
Unprofessional Behavior:Yes
Inaccurate description of repairs :Yes

Consumers Information
Name:**removed for privacy**
Address:**removed for privacy**
Daytime Phone:**removed for privacy**Evening Phone:**removed for privacy**

Repair Facility Information
Repair Facility:ALAN'S COLLISION
State Appraiser License:209533
Shop Representative:Jim Pfau
Address:601 RED LION RD

Insurance Information
Insurance Company:State Farm
Claim Number:38-1621-9R901
Insurance Company Representative:Joseph SenzickDate of loss:5/12/17
Appraiser License Number:764232
Insurance Company Phone:267-516-0834

Legislator Information
Consumer Legislative Representative:Baker, Matthew E. (R) District 68Consumer Senator:Baker, Lisa (R) District 20
Repair Facility Legislative Representative:Baker, Matthew E. (R) District 68Repair Facility Senator:Baker, Lisa (R) District 20

PCTG Consumer Complaint Report Record ID#: -1611584895

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