PCTG Consumer Complaint Report Record ID#: 1499356894

Date of Report Submission: 7/6/2017
Submitters IP Address:

Complaint Comments:
Customer was told they must bring their "drivable" vehicle to a GEICO captive repair shop. Just because a car can move and be driven does not necessarily mean it is safe to drive. After two phone calls they finally agreed to send someone to the shop to inspect the damages.

Itemized Complaints
Illegal Steering/Directing:Yes

Consumers Information
Name:**removed for privacy**
Address:**removed for privacy**
City:West Chester State:PaZip:19382
Daytime Phone:**removed for privacy**Evening Phone:**removed for privacy**

Repair Facility Information
Repair Facility:Cavallo Auto Body
State Appraiser License:
Shop Representative:Rick Romano
Address:1477 Wilmington Pike
City:West ChesterState:Pa Zip:19382

Insurance Information
Insurance Company:GEICO
Claim Number:04-18752880101029
Insurance Company Representative:Claim RepDate of loss:07-05-2017
Appraiser License Number:
Insurance Company Phone:

Legislator Information
Consumer Legislative Representative:choose oneConsumer Senator:choose one
Repair Facility Legislative Representative:Barrar, Stephen (R) District 160Repair Facility Senator:choose one

PCTG Consumer Complaint Report Record ID#: 1499356894

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