Welcome

PCTG welcomes all members, supporters and consumers to view and utilize this web site.

Our goals are to:

1. Assist Auto Body Collision Repair Professionals operating businesses across our Commonwealth to achieve proper compliance and enforcement of The Pennsylvania Motor Vehicle Physical Damage Appraiser Act, The Pennsylvania Unfair Insurance Practices Act – The Pennsylvania Unfair Trade Practices and Consumer Protection Law and corresponding Regulations.

2. Educate consumers by encouraging a clear understanding of their rights provided within Pennsylvania State Laws, Regulations and individual insurance policies.

3. Right To Choose: In the event of an automobile accident, consumer’s need to know they have the right to choose their auto body collision repair facility. The decision of where the vehicle is to be repaired is the vehicle owners not an insurance company’s. “No insurer, adjuster, appraiser or agent shall require that repairs be made at a specific repair facility.” - Pennsylvania State Law

It is the Guild’s purpose, to bring accountability to the process of consumer claim handling and settlements in Pennsylvania. PCTG encourages all insurance company staff and independent damage appraisers to comply with the guidelines written to protect the citizens of our Commonwealth.

By utilizing this web site, our Guild members and consumer visitors have the resources available to them to learn about the collision repair industry in Pennsylvania, understand their rights, if necessary file a complaint, Participate with discussions with like-minded individuals, or ask our experts a question.

By providing these resources to our members and our community the Guild will continue with it’s mission to safeguard the collision repair professional’s right to repair their consumer’s vehicles in a ethical and responsible manner.