PCTG Consumer Complaint Report Record ID#: 73199991
Date of Report Submission: 09/20/02
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Lister Automotive Inc.
State Appraiser License: 139694
Shop Representative: Brad Runge
Address: 143 Conchester Hwy.
City: Twin Oaks
State: Pa
Zip: 19014
Phone: 610-485-4380
Insurance Information
Insurance Company: State Farm Mutual Insurance Company
Claim Number: 38-K021-70501
Insurance Company Representative: Don Leavitt
Date of Loss: 9-16-02
Appraiser License Number: 150157
Insurance Company Phone: 610-358-7932
Legislator Information
Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160
Consumer Senator: Bell , Clarence D. (R) - District 9
Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160
Repair Facility Senator: Bell , Clarence D. (R) - District 9
Complaint Comments:
Refused To Pay For Necessary Repair Operations Corrosion Protection, Disconnect/Reconnect Battery,Reset Electrical Units,Touch up Bolts. Failed to Include Agreed Repair Procedures On Est. R&I Antenna Mast. Refused to Pay For New OEM Parts. This vehicle has 5,279 miles and he wants to pay for a repaired headlight. We are talking about a $30 dollar difference. Every Time i get a headlight from this outfit RPW it comes in worst shape then the one it is replacing. He Also Refused to pay for a tire. It was hit and scraped on the tire and white wall lettering. He paid to clean up scuffs. I feel it needs a tire for saftey reasons. Thank you, Brad Runge