PCTG Consumer Complaint Report Record ID#: 1352589279

Date of Report Submission: 11/29/05

Complaint Comments:

This appraiser wrote for $42 per hr when the rate in the area is $46 per hr. I feel he intentionally reduces the dollar sum figure to save State Farm money and steal from the policyholders. Also he refuses to write for the proper repair procedures identified in the supplement that had to be done. I feel this appraiser should be reviewed and challenged on his behavior.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Unprofessional Behavior
Non-itemized listing of all damages
Non-Independent Appraisal
Inaccurate description of repairs
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Drexel Automotive of Yeadon

State Appraiser License: 139694

Shop Representative: Brad Runge

Address: 510 West Cobbs Creek Parkway

City: Yeadon

State: Pa

Zip: 19050

Phone: 610-308-6859

Insurance Information

Insurance Company: State Farm

Claim Number: 38K77378301

Insurance Company Representative: T.J. Kehoe

Date of Loss: 11/02/05

Appraiser License Number: 151226

Insurance Company Phone: 800-839-8050

Legislator Information

Consumer Legislative Representative: Micozzie, Nicholas A. (R) - District 163

Consumer Senator: Erickson , Edwin B. (R) - District 26

Repair Facility Legislative Representative: Micozzie, Nicholas A. (R) - District 163

Repair Facility Senator: Erickson , Edwin B. (R) - District 26