PCTG Consumer Complaint Report Record ID#: 1158596552
Date of Report Submission: 09/18/06
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Flick Bros Auto
State Appraiser License: 150066
Shop Representative: TOM FLICK
Address: 1730 S STATE RD
City: UPPER DARBY
State: PA
Zip: 19082
Phone: 610 352 6374
Insurance Information
Insurance Company: A I G
Claim Number: 600360047-1
Insurance Company Representative: ALICIA O ROURKE
Date of Loss: 9 /05/2006
Appraiser License Number: 459624
Insurance Company Phone: 866- 581-5010-
Legislator Information
Consumer Legislative Representative: Civera, Jr., Mario J. (R) - District 164
Consumer Senator: Erickson , Edwin B. (R) - District 26
Repair Facility Legislative Representative: N/A
Repair Facility Senator: Erickson , Edwin B. (R) - District 26
Complaint Comments:
Alicia O Rourke came to inspect damages on said vechicle. Shop rep gave her the appraisal that was written on damages. Miss O Rourke indicated that she would not pay for certain operations that were necessary to repair vehicle to pre loss condition. Shop accepted appraisal, called for supplement and filed complaint.