PCTG Consumer Complaint Report Record ID#: 1834817717
Date of Report Submission: 04/23/10
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Flick Bros Auto
State Appraiser License: 150066
Shop Representative: TOM FLICK
Address: 1730 SSTATE RD
City: UPPER DARBY
State: PA
Zip: 19082
Phone: 6103526374
Insurance Information
Insurance Company: STATE FARM
Claim Number: 38L89428301
Insurance Company Representative: TODD FRITZ
Date of Loss: 4/05/10
Appraiser License Number: 417834
Insurance Company Phone: 8008398050
Legislator Information
Consumer Legislative Representative: Clymer, Paul I. (R) - District 145
Consumer Senator: Erickson, Edwin B. (R) - District 26
Repair Facility Legislative Representative: Killion, Thomas H. (R) - District 168
Repair Facility Senator: Erickson, Edwin B. (R) - District 26
Complaint Comments:
DOI This is a a case of Insurer telling the shop (repairer) how to repair a wire harness that has 7 broken wires, that needs to be replaced, To make the insured whole, and put the car back to pre accident condition. Making that many splices is not the proper , safe or reliable way to to corrrect problem. This is another consumer being cheated out of a fair an equitable repair by State Farm. However we are sure you will side with Stae Farm!!! and the Consumer will have to pay for proper repairs. Keep up the good work. T Flick