PCTG Consumer Complaint Report Record ID#: 1360327995

Date of Report Submission: 02/08/13

Complaint Comments:

Mrs Loeper calls State Farm about delays on her vehicle repairs. Claim Rep slander Flick Auto saying that if Mrs Loeper had on of State Farms controlled shops she would not have had any delays. Had State Farm written for porpper repair and operations on the supplementr, Vehiclw would have been completed in a more timely fashion'

Itemized List of Submitted Complaints
Violation of Automotive Industry Trade Practices Title 37
Unprofessional Behavior

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Flick Bros Auto

State Appraiser License: 15006

Shop Representative: Tom

Address: 1730 S State Rd

City: Upper Darby

State: Pa

Zip: 19082

Phone: 6103522022

Insurance Information

Insurance Company: State Farm

Claim Number: 38-233L-29001

Insurance Company Representative: Claim rep team cp unit C-3

Date of Loss: 12-29-2012

Appraiser License Number: n/a

Insurance Company Phone: 800-839-8050

Legislator Information

Consumer Legislative Representative: Killion, Thomas H. (R) - District 168

Consumer Senator: Erickson, Edwin B. (R) - District 26

Repair Facility Legislative Representative: Killion, Thomas H. (R) - District 168

Repair Facility Senator: Erickson, Edwin B. (R) - District 26