PCTG Consumer Complaint Report Record ID#: 1433356830

Date of Report Submission: 06/03/15

Complaint Comments:

Told customer if you go to our network shop we will warranty the repairs for as long as you own the car. Did not pay the full amount to repair the vehicle to it's pre-loss condition. See affidavit from customer.

Itemized List of Submitted Complaints
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Non-itemized listing of all damages
Illegal Steering/Directing
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Rd

City: Duncansville

State: Pennsylvania

Zip: 16635

Phone: 814-696-8466

Insurance Information

Insurance Company: Allstate

Claim Number: 000366157931D01

Insurance Company Representative: Keith Walters

Date of Loss: 04/21/2015

Appraiser License Number: 150743

Insurance Company Phone: 800-726-8990

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30