PCTG Consumer Complaint Report Record ID#: 1037849504

Date of Report Submission: 07/20/15

Complaint Comments:

They said they have had a hard time with that shop/they can't work with that shop. They didn't pay the full cost of the repairs and would not go out to re-inspect supplemental damages, rather have a tow truck tow the vehicle to look at it. See affidavit.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Unprofessional Behavior
Refusal to re-inspect vehicle
Non-itemized listing of all damages
Inaccurate description of repairs
Illegal Steering/Directing

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: State Farm

Claim Number: 46680L89402

Insurance Company Representative: Michael O'Brian

Date of Loss: 6-26-2015

Appraiser License Number: 127894

Insurance Company Phone: 800-916-0342

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: McGinnis, John D (R) District 79

Repair Facility Senator: Eichelberger, John H. (R) District 30