PCTG Consumer Complaint Report Record ID#: 1997215426

Date of Report Submission: 08/25/15

Complaint Comments:

See affidavit. Underpaying claims, causing multiply inspections because of deficiencies in estimates prepared by the appraiser. Inaccurate descriptions of the repairs caused by not paying for all damage labor, parts and materials. Refusing to pay posted labor rates. Authorizations are on file; all contact, questions should be directed to Professionals Auto Body who I've made my representative.''

Itemized List of Submitted Complaints
Violation of Unfair Claims Settlement PA Code Title 31
Non-itemized listing of all damages
Inaccurate description of repairs

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: Allstate

Claim Number: 000376256293B03

Insurance Company Representative: Roger Neff

Date of Loss: 7-09-15

Appraiser License Number: 149874

Insurance Company Phone: 800-726-8990

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: McGinnis, John D (R) District 79

Repair Facility Senator: Eichelberger, John H. (R) District 30