PCTG Consumer Complaint Report Record ID#: 1169124138

Date of Report Submission: 10/24/15

Complaint Comments:

See customer affidavit and an assignment of proceeds, and not pressured form have been secured from the customer by Professionals Auto Body that can be sent by request.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Unprofessional Behavior
Refusal to re-inspect vehicle
Non-itemized listing of all damages
Inaccurate description of repairs
Illegal Steering/Directing
Arbitrary Capping & Underpayment
Appraiser License Omitted

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Rd

City: Duncansville

State: Pennsylvania

Zip: 16635

Phone: 814-696-8466

Insurance Information

Insurance Company: National General Insurance

Claim Number: 18369861509030405579

Insurance Company Representative: Nick George

Date of Loss: 9-3-2015

Appraiser License Number: Appraiser License Omitted

Insurance Company Phone: 814-659-0289

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30