PCTG Consumer Complaint Report Record ID#: 607763078

Date of Report Submission: 12/02/15

Complaint Comments:

The Erie claims handler tried to use steering word tracks to get me to not use the shop of my choice. Erie's appraiser deliberately missed damage causing delays and multiple re-inspections. Erie did not pay me for all my damage that needed repaired on my vehicle causing me to have an unpaid balance at my body shop. See affidavit

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Non-itemized listing of all damages
Inaccurate description of repairs
Illegal Steering/Directing
Arbitrary Capping & Underpayment
Appraiser License Omitted

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16601

Phone: 814-943-7112

Insurance Information

Insurance Company: Erie Insurance

Claim Number: 010100190145-001

Insurance Company Representative: Craig Meyers of D.L. Dravis & Dom Romeo

Date of Loss: 8/7/2015

Appraiser License Number: Omitted

Insurance Company Phone: 814-943-6155

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: McGinnis, John D (R) District 79

Repair Facility Senator: Eichelberger, John H. (R) District 30