PCTG Consumer Complaint Report Record ID#: 1921444871
Date of Report Submission: 10/31/17
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: hunt auto body
State Appraiser License: 144440
Shop Representative: mark vettori
Address: 10 Lincoln circle
City: Fairless Hills
State:
Zip:
Phone: 215-946-8488
Insurance Information
Insurance Company: Allstate Ins Co.
Claim Number: 000475762662D01
Insurance Company Representative:
Date of Loss: 09/20/17
Appraiser License Number:
Insurance Company Phone: 800-776-4510
Legislator Information
Consumer Legislative Representative: Farry, Frank A. (R) District 142
Consumer Senator: Tomlinson, Robert M. (R) District 6
Repair Facility Legislative Representative: Galloway, John T. (D) District 140
Repair Facility Senator: McIlhinney, Charles T. (R) District 10
Complaint Comments:
Shop emailed a supplement as per Allstate's request on October 24th 2017 as of October 31st we still haven't received a call from Allstate. (seven days) We have been seeing a consistent disregard for the appraisers act in regards to responding in a timely manner. This has never been an issue with this insurer until they went to estimates by photos. They have reduced the street appraiser staff which is now impacting the consumer.