PCTG Consumer Complaint Report Record ID#: 1014669917

Date of Report Submission: 02/25/02

Complaint Comments:

They are taking storage charges out of my settlement for my total loss vehicle. The shop charged $50 per day and Progressive feels that $35 per day was fair and that is all they want to pay, and they are taking the difference out of my settlement. The vehicle was at the shop for 11 Days and they are taking $165 out of my settlement. I feel this is unfair and not right. When the Progressive appraiser agrees to pay the storage bill to the shop and pay it to get the vehicle moved they should not take it out of my settlement on the back end. Please Help Me With This. Thank you Elaine Crowley

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Lister Automotive Inc.

State Appraiser License: 139694

Shop Representative: Brad Runge

Address: 143 Conchester Hwy.

City: Twin Oaks

State: Pa

Zip: 19014

Phone: 610-485-4380

Insurance Information

Insurance Company:

Claim Number: 027739576

Insurance Company Representative: Jim Growley Progressive Claims Handler

Date of Loss: 2-8-02

Appraiser License Number: Unknown

Insurance Company Phone: 610-604-7613

Legislator Information

Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160

Consumer Senator: Bell , Clarence D. (R) - District 9

Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160

Repair Facility Senator: Bell , Clarence D. (R) - District 9