PCTG Consumer Complaint Report Record ID#: 3238795180

Date of Report Submission: 08/27/26

Complaint Comments:

My Insurance company Allstate, refuses to pay our body shop the difference in price between after market and OEM parts for the repair of our car at Crawford’s car repair amounting to $5,307 dollars.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Refusal to use Quality OEM Parts
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Crawford’s Auto Center

State Appraiser License: Unknown

Shop Representative: Stephen E Behrndt

Address: 302 W Uwchlan Ave

City: Downingtown

State: Pennsylvania

Zip: 19355

Phone: 6102691610

Insurance Information

Insurance Company: Allstate

Claim Number: 0832809511

Insurance Company Representative: Rasjah Fletcher

Date of Loss: 07/10/2026

Appraiser License Number: Unknown

Insurance Company Phone: 2677616026

Legislator Information

Consumer Legislative Representative: N/A

Consumer Senator: N/A

Repair Facility Legislative Representative: N/A

Repair Facility Senator: N/A