On a regular basis our customers tell us they have been searching for cheaper auto insurance or have purchased a cheaper brand of insurance. These customer comments are concerning because a cheaper insurance policy may create problems for you and your automobile...
OEM stands for Original Equipment Manufactured – When people in the automotive business world use the letters OEM they are talking about the entity that designed, created, produced, and made the product available to the public. The importance of knowing and...
HOW WOULD YOU LIKE YOUR DAMAGED VEHICLE REPAIRED? The majority of our customers tell us they would like to have their vehicle repaired based on the original manufacturer’s guidelines using the original manufacturer’s parts. This makes sense to us and it is the...
The insurance industry’s practice of photo-estimating is NOT as consumer friendly as they make it sound! In our shop’s front office we see folks stopping in with photo estimates that are under-written by thousands of dollars. The repair facility will have to start the...
Every day we try to find new ways to make bad situations easier. Car accidents and insurance claims are no exception! In 2015 the insurance industry introduced and lobbied the state legislature to pass photo estimating through House Bill 1638 - a law that allows for...
DID YOU KNOW THAT STEERING IS ILLEGAL? WHAT IS STEERING? When an insurance company “steers” it means that they are intentionally directing their consumers to their own contracted collision repair facilities instead of their consumers’ shop of choice. In Pennsylvania,...
Regularly, our customers ask us how aftermarket (A/M) car parts are different than OEM parts – here’s our answer: Aftermarket parts ARE... Þ NOT manufactured by the original equipment manufacturer (OEM). Þ NOT covered by your original manufacturer’s warranty....