PCTG Consumer Complaint Report Record ID#: 1015262620
Date of Report Submission: 03/04/02
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Lister Automotive Inc.
State Appraiser License: 139694
Shop Representative: Brad Runge
Address: 143 Conchester Hwy.
City: Twin Oaks
State: Pa
Zip: 19014
Phone: 610-485-4380
Insurance Information
Insurance Company:
Claim Number: 01-7281034-01
Insurance Company Representative: Jeff Gaulard
Date of Loss: 10-29-01
Appraiser License Number: 127098
Insurance Company Phone: 610-604-7600
Legislator Information
Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160
Consumer Senator: Bell , Clarence D. (R) - District 9
Repair Facility Legislative Representative: Kirkland, Thaddeus (D) - District 159
Repair Facility Senator: Bell , Clarence D. (R) - District 9
Complaint Comments:
Progressive Insurance Insured Refused to Pay Marked up Tow Bill Refused to pay proper repairs necessary to put vehicle back to pre-loss condition. And when i told him that i needed a wiring harness for the headlamps he took out his pocket knife and cut through it. I feel that handling claims this way is very unprofessional. Thank you Brad Runge