PCTG Consumer Complaint Report Record ID#: 1016924301

Date of Report Submission: 02/23/05

Complaint Comments:

refused to pay for additional paid out charges services provided and oem parts. Contacted on numberous times to get this resovled. Nationwide delayed and never responed to this claim to hurt me. Appraiser left company and never complete assignment. My final bill is the actual cost of repairs and it needs to be addressed.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Unprofessional Behavior
Refusal to use Quality OEM Parts
Refusal to re-inspect vehicle
Refusal to leave copy of appraisal
Non-itemized listing of all damages
Non-Independent Appraisal
Inaccurate description of repairs
Illegal Steering/Directing
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: GA Collision Center

State Appraiser License: n/a

Shop Representative: Art Agatsiotis

Address: 510 W. Cobbs Creek Parkway

City: Yeadon

State: Pa

Zip: 19050

Phone: 610-626-3176

Insurance Information

Insurance Company: Nationwide Insurance Company

Claim Number: 5837C86013311120101

Insurance Company Representative: James Bollinger

Date of Loss: 11/12/01

Appraiser License Number: unknown

Insurance Company Phone: 610-234-2789

Legislator Information

Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160

Consumer Senator: Erickson , Edwin B. (R) - District 26

Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160

Repair Facility Senator: Erickson , Edwin B. (R) - District 26