PCTG Consumer Complaint Report Record ID#: 1043250661
Date of Report Submission: 01/22/03
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Lister Automotive Inc.
State Appraiser License: 139694
Shop Representative: Brad Runge
Address: 143 Conchester Hwy.
City: Twin Oaks
State: PA
Zip: 19014
Phone: 610-485-4380
Insurance Information
Insurance Company: Rutgers Casualty Ins. Co.
Claim Number: 03-73011
Insurance Company Representative: Joseph DiLuzio
Date of Loss: 1-13-03
Appraiser License Number: 240422
Insurance Company Phone: 856-779-6933
Legislator Information
Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160
Consumer Senator: Bell , Clarence D. (R) - District 9
Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160
Repair Facility Senator: Bell , Clarence D. (R) - District 9
Complaint Comments:
Refused to Leave Copy of Appraisal and Still took pictures, Refused to Discuss Repairs, Faxed over copy of appraisal and refused to discuss repair procedures wrote for. Stated to me that is all he is writing for and he had a take it or leave it attitude. Did not come prepaired to write an appraisal, Did not write proper labor rates or materials required. I feel he is in direct violation of the act and unfair insurance practices. Did not address all repairs necessary to put this vehicle back to pre-loss/pre-accident conditon.