PCTG Consumer Complaint Report Record ID#: 1043942012
Date of Report Submission: 01/30/03
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Lister Automotive Inc.
State Appraiser License: 139694
Shop Representative: Brad Runge
Address: 143 Conchester Hwy.
City: Twin Oaks
State: Pa
Zip: 19014
Phone: 610-485-4380
Insurance Information
Insurance Company: Rutgers Casualty Ins. Co.
Claim Number: 03-73011
Insurance Company Representative: Joseph DiLuzio
Date of Loss: 1-13-03
Appraiser License Number: 240422
Insurance Company Phone: 856-779-6933
Legislator Information
Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160
Consumer Senator: Bell , Clarence D. (R) - District 9
Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160
Repair Facility Senator: Bell , Clarence D. (R) - District 9
Complaint Comments:
Called on many occasions to have Joe or a ins. co. rep. come back out to re-write the estimate. Joe called me and wanted to handle it over the phone. I explained to him that I faxed over 24 pages explaining my position on the repairs necessary to put this vehicle back to pre-loss condition. I told Joe that I would be more than glad to go over the repairs, if he would like to schedule an appointment to come back out and go over it. I thought the appraisers act stated that any repair procedure disputed, the appraiser would have to come back out to settle the matter.