PCTG Consumer Complaint Report Record ID#: 1057674866

Date of Report Submission: 07/08/03

Complaint Comments:

JAMIE BOAL QUOATED THAT SHE NEVER HAD WRITTEN A TRUCK BEFOR THEREFOR SHE COULD NOT WRITE AN ACCCURATE ESTIMATE AT THE TIME OF INSPECTION,AND THAT CUSTOMER SHOULD CALL FOR A SUPPLEMENT. HOW CAN YOU BE AN APPRAISER FOR AN INSURANCE COMPANY AND NOT KNOW WHAT YOU ARE LOOKING AT?

Itemized List of Submitted Complaints
Unprofessional Behavior
Non-itemized listing of all damages
Non-Independent Appraisal
Inaccurate description of repairs
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Flick Bros Auto

State Appraiser License: 150066

Shop Representative: T FLICK

Address: 1730 S STATE RD

City: UPPER DARBY

State: PA

Zip: 19082

Phone: 610-352-2022

Insurance Information

Insurance Company: NATIONWIDE

Claim Number: 5837BA52630406210351FOR1

Insurance Company Representative: JAMIE BOAL

Date of Loss: 6/21/03

Appraiser License Number: 220721

Insurance Company Phone: 610234 2707

Legislator Information

Consumer Legislative Representative: Civera, Jr., Mario J. (R) - District 164

Consumer Senator: Erickson , Edwin B. (R) - District 26

Repair Facility Legislative Representative: Civera, Jr., Mario J. (R) - District 164

Repair Facility Senator: Erickson , Edwin B. (R) - District 26