PCTG Consumer Complaint Report Record ID#: 1061128083
Date of Report Submission: 08/25/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 135145
Shop Representative: Bob Brickner
Address: 1109 Plank Road
City: Duncansville
State: Pa
Zip: 16635
Phone: 814-696-8466
Insurance Information
Insurance Company: Kemper
Claim Number: C044771PA1501
Insurance Company Representative: Gregory Lombardo
Date of Loss: 7-24-15
Appraiser License Number: 139090
Insurance Company Phone: 610-279-5400
Legislator Information
Consumer Legislative Representative: McGinnis, John D (R) District 79
Consumer Senator: Eichelberger, John H. (R) District 30
Repair Facility Legislative Representative: Ward, Judy (R) District 80
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
See affidavit. Underpaying claims, causing multiply inspections because of deficiencies in estimates prepared by the appraiser. Inaccurate descriptions of the repairs caused by not paying for all damage labor, parts and materials. Refusing to pay posted labor rates. Authorizations are on file; all contact, questions should be directed to Professionals Auto Body who I've made my representative.''