PCTG Consumer Complaint Report Record ID#: 1086706291
Date of Report Submission: 12/03/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 135145
Shop Representative: Bob Brickner
Address: 1109 Plank Road
City: Duncansville
State: Pa
Zip: 16635
Phone: 814-696-8466
Insurance Information
Insurance Company: Progessive
Claim Number: 15-3050738-02
Insurance Company Representative: B Stouffer
Date of Loss: 10/22/2015
Appraiser License Number: 263517
Insurance Company Phone: 814-241-1659
Legislator Information
Consumer Legislative Representative: McGinnis, John D (R) District 79
Consumer Senator: Eichelberger, John H. (R) District 30
Repair Facility Legislative Representative: McGinnis, John D (R) District 79
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
Underpaying the claim so as to cause delays without a reasonable basis for the denial. Not given a reasonable explanation and basis when denying the claims damages. Unjustified contention or lowballing my damages. Not conforming with OEM standards. The amount of my damages were not paid in full leaving me a balance at my body shop. See affidavit