PCTG Consumer Complaint Report Record ID#: 1087336130

Date of Report Submission: 06/15/04

Complaint Comments:

NATIONWIDE APPRAISER DSIREGARDING CUSTOMER SAFETY BY SPECIFYING USED SUSPENSION PARTS

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Unprofessional Behavior
Refusal to use Quality OEM Parts
Non-itemized listing of all damages
Non-Independent Appraisal
No regard for Public Safety
Inaccurate description of repairs
Illegal Steering/Directing
Arbitrary Capping & Underpayment

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility: Crawford's Auto Center, Inc.

State Appraiser License: 276003

Shop Representative: STEPHEN E BEHRNDT

Address: 302 WEST UWCHLAN AVE

City: DOWNINGTOWN

State: PA

Zip: 19335

Phone: 610-269-1610

Insurance Company: NATIONWIDE INSURANCE

Claim Number: 5837D 43011405290401J/T1

Insurance Company Representative: JOHN NARDONE

Date of Loss: 05/29/2004

Appraiser License Number: 24980

Insurance Company Phone: 610-234-2914

Consumer Legislative Representative: Schroder, Curt (R) - District 155

Consumer Senator: Thompson , Robert J. (R) - District 19

Repair Facility Legislative Representative: Schroder, Curt (R) - District 155

Repair Facility Senator: Thompson , Robert J. (R) - District 19