PCTG Consumer Complaint Report Record ID#: 1088384361

Date of Report Submission: 06/27/04

Complaint Comments:

This appraiser is not paying the proper amount to fix this claimants vehicle. Could someone please address this concern for us the shop and my customer. Thank you, John

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Unprofessional Behavior
Non-itemized listing of all damages
Non-Independent Appraisal
No regard for Public Safety
Inaccurate description of repairs
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Accurate Collision

State Appraiser License: n/a

Shop Representative: John D'Antonio

Address: 6d Mount Pleasant Dr.

City: Aston

State: Pa

Zip: 19014

Phone: 610-558-4100

Insurance Information

Insurance Company: State Farm Mutual Insurance Company

Claim Number: 38-K4446-54802

Insurance Company Representative: TJ Kehoe

Date of Loss: 6-1-04

Appraiser License Number: 151226

Insurance Company Phone: 800-839-8050

Legislator Information

Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160

Consumer Senator: Erickson , Edwin B. (R) - District 26

Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160

Repair Facility Senator: Pileggi , Dominic F. (R) - District 9