PCTG Consumer Complaint Report Record ID#: 1098986555

Date of Report Submission: 10/28/04

Complaint Comments:

I called Ron to discuss State Farms position on using Used Parts for Suspension items. He stated to me that they don’t have a problem working with used suspension parts. I feel that this is a safety issue that I don’t want to take the legal liability with. How should I handle this problem?

Itemized List of Submitted Complaints
Refusal to use Quality OEM Parts
No regard for Public Safety

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Drexel Automotive of Yeadon

State Appraiser License: 139694

Shop Representative: Brad Runge

Address: 510 W. Cobbs Creek Parkway

City: Yeadon

State: Pa

Zip: 19050

Phone: 610-308-6859

Insurance Information

Insurance Company: State Farm Ins

Claim Number: 38K402568

Insurance Company Representative: Ron Constaglio

Date of Loss: 3-16-04

Appraiser License Number: N/A

Insurance Company Phone: 610-358-8476

Legislator Information

Consumer Legislative Representative: Micozzie, Nicholas A. (R) - District 163

Consumer Senator: Erickson , Edwin B. (R) - District 26

Repair Facility Legislative Representative: Micozzie, Nicholas A. (R) - District 163

Repair Facility Senator: Erickson , Edwin B. (R) - District 26