PCTG Consumer Complaint Report Record ID#: 1139861764

Date of Report Submission: 02/13/06

Complaint Comments:

This appraiser reviews the estimate provided from the independent appraiser that originally sees and writes the appraisal and gets an agreed price. Then Greg audits it and makes changes to reduce the sum of monies needed to restore this vehicle back to pre-loss condition. Shelby has been doing this for years but it seems no one is stopping them. This claim was reduced for around $50 dollars.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Refusal or Failure to Sign
Non-personal Inspection
Non-Independent Appraisal
Inaccurate description of repairs
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: GA Collision Center

State Appraiser License: N/A

Shop Representative: Art Agatsiotis

Address: 510 W. Cobbs Creek Parkway

City: Yeadon

State: Pa

Zip: 19050

Phone: 610-626-3176

Insurance Information

Insurance Company: Shelby Vesta Insurance

Claim Number: 40223726

Insurance Company Representative: Greg Burch

Date of Loss: 12/30/05

Appraiser License Number: 221647

Insurance Company Phone: 800-647-3626

Legislator Information

Consumer Legislative Representative: Manderino, Kathy M. (D) - District 194

Consumer Senator: Williams , Constance H. (D) - District 17

Repair Facility Legislative Representative: Micozzie, Nicholas A. (R) - District 163

Repair Facility Senator: Erickson , Edwin B. (R) - District 26