PCTG Consumer Complaint Report Record ID#: 1147580360
Date of Report Submission: 12/03/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 135145
Shop Representative: Bob Brickner
Address: 1109 Plank Rd
City: Duncansville
State: Pa
Zip: 16635
Phone: 814-696-8466
Insurance Information
Insurance Company: Penn National
Claim Number: 04442436
Insurance Company Representative: Claire Hayden & D.L. Dravis
Date of Loss: 08/24/2015
Appraiser License Number: Omitted
Insurance Company Phone: 814-943-6155
Legislator Information
Consumer Legislative Representative: McGinnis, John D (R) District 79
Consumer Senator: Eichelberger, John H. (R) District 30
Repair Facility Legislative Representative: McGinnis, John D (R) District 79
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
Underpaying the claim so as to cause delays without a reasonable basis for the denial. Not given a reasonable explanation and basis when denying the claims damages. Unjustified contention or lowballing my damages. Not conforming with OEM standards. The amount of my damages were not paid in full leaving me a balance at my body shop. Stopping my rental before delaying the claim and settlement was completed. See affidavit