PCTG Consumer Complaint Report Record ID#: 1153116973

Date of Report Submission: 05/27/15

Complaint Comments:

John Garber from All State told me I would have to pay any difference in rates, when I told him I was going to Professionals Auto Body. He also asked why I was using them. I asked why not, he didn't answer. He said Professionals charges more in labor rates and said ti ask if they will accept All States rates.

Itemized List of Submitted Complaints
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Act 367 Title 63
Unprofessional Behavior
Non-itemized listing of all damages
Illegal Steering/Directing
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pennsylvania

Zip: 16602

Phone: 814-696-8466

Insurance Information

Insurance Company: Allstate

Claim Number: 000367931227B02

Insurance Company Representative: John Garber

Date of Loss: 05/07/2015

Appraiser License Number: 150368

Insurance Company Phone: 8149317669

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30