PCTG Consumer Complaint Report Record ID#: 1250291025

Date of Report Submission: 06/04/15

Complaint Comments:

After explaining to Geico that I wanted repairs done with Professionals Auto Body, they told me I had to go to another body shop (see Geico's estimate) for them to look at my car. After taking my car to PAB, Geico would not pay the total amount to bring my vehicle back to it's pre-loss condition.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Inaccurate description of repairs
Illegal Steering/Directing
Appraiser License Omitted

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 East P.V.B

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: Geico

Claim Number: 03435528101028-02

Insurance Company Representative: Jeffery Brubaker

Date of Loss: 03-10-2015

Appraiser License Number: Not on estimate

Insurance Company Phone: 412-398-7332

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30