PCTG Consumer Complaint Report Record ID#: 1285316732

Date of Report Submission: 06/30/15

Complaint Comments:

The full amount of my claim was not paid for, to put my vehicle back to pre loss condition.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Non-Independent Appraisal

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Road

City: Duncansville

State: Pa

Zip: 16635

Phone: 814-696-8466

Insurance Information

Insurance Company: Hanover Group

Claim Number: 15-00-556972-1-1

Insurance Company Representative: Nick George

Date of Loss: 05-22-2015

Appraiser License Number: 131058

Insurance Company Phone: 814-659-0289

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30