PCTG Consumer Complaint Report Record ID#: 1308483950

Date of Report Submission: 04/12/05

Complaint Comments:

This appraiser does not justify the repair time that he writes for. He also altars the labor guide times. I cannot come up with any agreement with this appraiser when he does not even use the labor guide his company references. The way I understand it is that the final bill should be the payment in full. Could you please help me with this?

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Unprofessional Behavior
Non-itemized listing of all damages
Non-Independent Appraisal
Inaccurate description of repairs
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Drexel Automotive Of Yeadon

State Appraiser License: 139694

Shop Representative: Brad Runge

Address: 510 W. Cobbs Creek Parkway

City: Yeadon

State: Pa

Zip: 19050

Phone: 610-308-6859

Insurance Information

Insurance Company: State Farm

Claim Number: 38K64869801

Insurance Company Representative: Don Leavitt

Date of Loss: 6/01/04

Appraiser License Number: 150157

Insurance Company Phone: 800-839-8050

Legislator Information

Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160

Consumer Senator: Pileggi , Dominic F. (R) - District 9

Repair Facility Legislative Representative: Micozzie, Nicholas A. (R) - District 163

Repair Facility Senator: Erickson , Edwin B. (R) - District 26