PCTG Consumer Complaint Report Record ID#: 135290552
Date of Report Submission: 03/25/08
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Flick Bros Auto
State Appraiser License: 150066
Shop Representative: TOM
Address: 1730 S STATE RD.
City: UPPERDARBY
State: PA
Zip: A9082
Phone: 613-352-6374
Insurance Information
Insurance Company: AMERICAN INDEPENDENT
Claim Number: 2008-56120
Insurance Company Representative: TYLER FOX
Date of Loss: 2-27-08
Appraiser License Number: N/A Claim Rep
Insurance Company Phone: 610 832 4940 X 8589
Legislator Information
Consumer Legislative Representative: Civera, Jr., Mario J. (R) - District 164
Consumer Senator: Erickson, Edwin B. (R) - District 26
Repair Facility Legislative Representative: Killion, Thomas H. (R) - District 168
Repair Facility Senator: Erickson, Edwin B. (R) - District 26
Complaint Comments:
Shop has called Mr. Fox numerous times in reference to payment of claim abvoe. Mr. Fox will not return shop phone calls, nor will he return claimants phone calls. Shop had discussed above claim with a staff appraiser came to an agreed price. My understanding of a claim rep is to settle claims . or explain why the claim is not being paid. This customer is elderly and confused and is being mistreated by Mr.Cox and American Independent as well.