PCTG Consumer Complaint Report Record ID#: 1413893988

Date of Report Submission: 10/21/14

Complaint Comments:

Flick Brothers informed that their allowance for paint related material was insufficient . Mr. D Annibale reused to pay the calculated in voice presented to him reflecting actual cost for materials. Shop called Ms. Barksdale and she refused as well. Their lame explanation that other shops accept their inaccurate calculations for paint related materials, Does make Flick Brothers subject to their short pay system. Their constant behavior of under paying claims and not paying actual cost has to be investigated. Flick Brothers

Itemized List of Submitted Complaints
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Act 367 Title 63
Non-itemized listing of all damages
Non-Independent Appraisal
Inaccurate description of repairs
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Flick Bros Auto

State Appraiser License: 637947

Shop Representative: MIKE DE FRANCESCO

Address: 1730 S STATE RD

City: UPPER DARBY

State: PA

Zip: 19082

Phone: 610-352-6374

Insurance Information

Insurance Company: STATE FARM

Claim Number: 38-4Z967402

Insurance Company Representative: LIAS BARKSDALE KEN D ANNIBALE

Date of Loss: 9/14/2014

Appraiser License Number: 150701

Insurance Company Phone: 800-916-0342

Legislator Information

Consumer Legislative Representative: Adolph, William F. (R) District 165

Consumer Senator: Erickson, Edwin B. (R) District 26

Repair Facility Legislative Representative: Davidson, Margo L. (D) District 164

Repair Facility Senator: Erickson, Edwin B. (R) District 26