PCTG Consumer Complaint Report Record ID#: 1433429803

Date of Report Submission: 06/04/15

Complaint Comments:

State Farm said my body shop Professionals Auto Body will not let State Farm on their property or return phone calls. They said they also wont agree with their appraiser and charge me more. They said they have had a hard time with my shop PAB and their not able to work with PAB. They said PAB is not on their preferred list.They said If I go to a non-preferred shop my repairs will take longer. All were lies to get me to not use PAB. This caused me to have to turn the claim in to my own company that took care of my damages.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Unprofessional Behavior
Non-itemized listing of all damages
Inaccurate description of repairs
Illegal Steering/Directing

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: State Farm

Claim Number: 38-6H26-89102

Insurance Company Representative: Brian D Leonard

Date of Loss: 4-30-2015

Appraiser License Number: 131121

Insurance Company Phone: 800-391-1653

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30