PCTG Consumer Complaint Report Record ID#: 1433505984

Date of Report Submission: 08/24/15

Complaint Comments:

See affidavit. Continuing to steer using the same word tract tactics. Underpaying claims, causing multiply inspections because of deficiency's in estimates prepared by the the appraiser. Inaccurate descriptions of the repairs caused by not paying for all damage labor, parts and materials. Authorization are on file All contact, questions should be directed to Professionals Auto Body who I've made my representative.''

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Unprofessional Behavior
Non-itemized listing of all damages
Inaccurate description of repairs
Illegal Steering/Directing
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: Safe Auto

Claim Number: 6-000-095-480

Insurance Company Representative: Diane Fernandez

Date of Loss: 7-17-15

Appraiser License Number: 144712

Insurance Company Phone: 800-723-3288

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: McGinnis, John D (R) District 79

Repair Facility Senator: Eichelberger, John H. (R) District 30