PCTG Consumer Complaint Report Record ID#: 1436542207

Date of Report Submission: 07/10/15

Complaint Comments:

A person should not have to go through hassles to get a vehicle repaired. The insurance should be required to pay for all damage related to the accident and not pay what they think it should be. They don't do repairs, that's what my shop does and knows what it should charge. The insurance should cover necessary repairs that are needed.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Non-itemized listing of all damages
Illegal Steering/Directing

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Road

City: Duncansville

State: Pa

Zip: 16635

Phone: 814-696-8466

Insurance Information

Insurance Company: Allstate

Claim Number: 000372545905H01

Insurance Company Representative: John Garber

Date of Loss: 6-14-15

Appraiser License Number: 150368

Insurance Company Phone: 800-726-8990

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30