PCTG Consumer Complaint Report Record ID#: 1438963427

Date of Report Submission: 08/07/15

Complaint Comments:

See affidavit. Angela Hayes insisted that a customer must go to a drive in place to have an All State appraiser loo at his vehicle. This customer wanted to and did leave his vehicle with PAB so we could help in the evaluation of his damage. It should be the right of the consumer to have their vehicle looked at where ever in't convenient for them not the appraiser or insurance company.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Unprofessional Behavior
Illegal Steering/Directing

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: Allstate

Claim Number: 0377657143

Insurance Company Representative: Angela Hayes

Date of Loss: N/A

Appraiser License Number: N/A

Insurance Company Phone: N/A

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: McGinnis, John D (R) District 79

Repair Facility Senator: Eichelberger, John H. (R) District 30