PCTG Consumer Complaint Report Record ID#: 1439220006
Date of Report Submission: 08/10/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 150585
Shop Representative: Joe Socie
Address: 419 E.P.V.B.
City: Altoona
State: Pennsylvania
Zip: 16602
Phone: 814-943-7112
Insurance Information
Insurance Company: Encompass
Claim Number: Z0285790 AC-011
Insurance Company Representative: Jeffry Starsinc
Date of Loss: 5-13-15
Appraiser License Number: 136709
Insurance Company Phone: 408-596-1105
Legislator Information
Consumer Legislative Representative: McGinnis, John D (R) District 79
Consumer Senator: Eichelberger, John H. (R) District 30
Repair Facility Legislative Representative: McGinnis, John D (R) District 79
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
See affidavit. Using an two independent appraisal company caused many delays, the first one (GRECO) wouldn't come back out for supplements. The second one Starsinic came in but also cause many delays because of missing damage on the supplements. The insurance company tried steering using one of the standard word tracts.