PCTG Consumer Complaint Report Record ID#: 1440623697
Date of Report Submission: 08/26/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Cavall Auto Body
State Appraiser License: 00001
Shop Representative: Rick Romano
Address: 18 S. Newtown Street Road
City: Newtown Square
State: Pa
Zip: 19073
Phone: 610-353-3300
Insurance Information
Insurance Company: Nationwide
Claim Number: 943144-GB-4
Insurance Company Representative: Dave Murphy
Date of Loss: 7/27/2015
Appraiser License Number: 19039
Insurance Company Phone: 610-742-2115
Legislator Information
Consumer Legislative Representative: Adolph, William F. (R) District 165
Consumer Senator: McGarrigle, Thomas J. (R) District 26
Repair Facility Legislative Representative: Killion, Thomas H. (R) District 168
Repair Facility Senator: McGarrigle, Thomas J. (R) District 26
Complaint Comments:
Dave Murphy arrived at Cavallo Auto Body to inspect additional damages found after disassembly on 8/26/2015. After being shown the damages he said he would not write everything necessary for the repairs until after the repairs were completed. He did say he would put the suspension cross member on the estimate but that was it. All the other required operations would not be paid for until they were completed. The appraiser went to his car and never returned. He left the shop without going over his supplemental paperwork and has not called or given any reason why.'This appraiser has clearly shown total disregard for the license he holds with the State of Pennsylvania.'''''