PCTG Consumer Complaint Report Record ID#: 1449058273

Date of Report Submission: 12/02/15

Complaint Comments:

Used steering word tracks to keep using owners choice repair shop. Did not give a full description of needed repairs and under paid claim to the consumer. See affidavit

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Inaccurate description of repairs
Illegal Steering/Directing
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pennsylvania

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: All State

Claim Number: 000384793394D01

Insurance Company Representative: Keith Walter

Date of Loss: 09-20-2015

Appraiser License Number: 150743

Insurance Company Phone: 800-726-8990

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30