PCTG Consumer Complaint Report Record ID#: 1466086133
Date of Report Submission: 06/16/16
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: HUNT AUTO BODY
State Appraiser License: Pennsylvania
Shop Representative: MARK VETTORI
Address: 10 LINCOLN CIRCLE
City: Fairless Hills
State:
Zip:
Phone: 215-946-8488
Insurance Information
Insurance Company: STATE FARM
Claim Number: 38-886M527
Insurance Company Representative: TEAM E
Date of Loss: 05/27/16
Appraiser License Number:
Insurance Company Phone: 844-292-8615
Legislator Information
Consumer Legislative Representative: Galloway, John T. (D) District 140
Consumer Senator: McIlhinney, Charles T. (R) District 10
Repair Facility Legislative Representative: DiGirolamo, Gene (R) District 18
Repair Facility Senator: Tomlinson, Robert M. (R) District 6
Complaint Comments:
Mr. Taylor was involved in an accident on 05/27/16 with a State Farm insured. During the early stage of the estimating State Farm did not assume liability. Mr. Taylor was advised to go through his carrier until State Farm made a decision. Since then State Farm have assumed liability and the customer would prefer to make the claim with State Farm. Unfortunately after numerous phone calls with State farm they said that Geico already wrote the estimate and that they would reimburse Geico. The repairs have not started at this time and for a number of reasons the customer would like to make a claim with Farm directly but State Farm refuses to write an estimate or even come to the shop to inspect. We have a letter from State State Farm accepting liability. Please help us in this matter. Mark Vettori Hunt Auto Body