PCTG Consumer Complaint Report Record ID#: 1470738556
Date of Report Submission: 02/05/03
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Crawford's Auto Center, Inc.
State Appraiser License: SHOP OWNER
Shop Representative: JEFFREY A. BEHRNDT
Address: 302 WEST UWCHLAN AVE
City: DOWNINGTOWN
State: PA
Zip: 19335
Phone: 610-269-1610
Insurance Information
Insurance Company: PROGRESSIVE INSURANCE
Claim Number: 03-0028346-01
Insurance Company Representative: ROBIN SEAGRAVES
Date of Loss: 01/16/03
Appraiser License Number: 218075
Insurance Company Phone: 6104303166
Legislator Information
Consumer Legislative Representative: Schroder, Curt (R) - District 155
Consumer Senator: N/A
Repair Facility Legislative Representative: Schroder, Curt (R) - District 155
Repair Facility Senator: Gerlach , Jim (R) - District 44
Complaint Comments:
MR WHITE HAS RENTAL COVERAGE FOR 30 DAYS IN ACCORDANCE WITH HIS PROGRESSIVE POLICY CONTRACT. PROGRESSIVE WILL REIMBURSE MR WHITE FOR ONLY 6 DAYS REGARDLESS OF HIS POLICY CONTRACT COVERAGE. PROGRESSIVE SENT MR WHITE A LETTER EXPLAINING THEIR DECISION. MR WHITE IS DUE THE COVERAGE HE HAS PURCHASED THROUH HIS POLICY. THE INSURANCE DEPARTMENT NEEDS TO INVESTIGATE THIS MATTER AS MR. WHITE AND POTENTIALLY THOUSANDS OF OTHER PENNSYLVANIA PROGRESSIVE POLICY HOLDERS ARE BEING CHEATED OUT OF THE COVERAGE THE HAD PURCHASED IN GOOD FAITH '''''''' VERY TRULY YOURS ''''''''JEFFREY A. BEHRNDT