PCTG Consumer Complaint Report Record ID#: 1491335768
Date of Report Submission: 04/04/17
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: CRAWFORD'S AUTO CENTER, INC.
State Appraiser License: 276003
Shop Representative: STEPHEN BEHRNDT
Address: 302 W UWCHLAN AVE
City: DOWNINGTOWN
State: PA
Zip: 19335
Phone: 610-269-1610
Insurance Information
Insurance Company: USAA INSURANCE CO.
Claim Number: 00427925400000001001
Insurance Company Representative: THOMAS BARANSKI
Date of Loss: 3/26/17
Appraiser License Number: 163050
Insurance Company Phone: 570-343-5800
Legislator Information
Consumer Legislative Representative: Lewis, Harry (R) District 74
Consumer Senator: Dinniman, Andrew E. (D) District 19
Repair Facility Legislative Representative: Lewis, Harry (R) District 74
Repair Facility Senator: Dinniman, Andrew E. (D) District 19
Complaint Comments:
Appraiser refused to list his Pa License Number on the appraisal. Please see attached copy. Appraiser refused to review his appraisal as per the Pa State Law and Regulation. We provided our shops repair order and the appraiser refused to recognize the necessary repair procedures and items necessary to return the vehicle to its condition prior to the loss.