PCTG Consumer Complaint Report Record ID#: 1499356894
Date of Report Submission: 07/06/17
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Cavallo Auto Body
State Appraiser License:
Shop Representative: Rick Romano
Address: 1477 Wilmington Pike
City: West Chester
State: Pa
Zip: 19382
Phone: 610-558-2900
Insurance Information
Insurance Company: GEICO
Claim Number: 04-18752880101029
Insurance Company Representative: Claim Rep
Date of Loss: 07-05-2017
Appraiser License Number:
Insurance Company Phone:
Legislator Information
Consumer Legislative Representative: N/A
Consumer Senator: N/A
Repair Facility Legislative Representative: Barrar, Stephen (R) District 160
Repair Facility Senator: N/A
Complaint Comments:
Customer was told they must bring their "drivable" vehicle to a GEICO captive repair shop. Just because a car can move and be driven does not necessarily mean it is safe to drive. After two phone calls they finally agreed to send someone to the shop to inspect the damages.