PCTG Consumer Complaint Report Record ID#: 1611584895
Date of Report Submission: 06/06/17
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: ALAN'S COLLISION
State Appraiser License: 209533
Shop Representative: Jim Pfau
Address: 601 RED LION RD
City: PHILA
State: PA
Zip: 19001
Phone: 267-516-0834
Insurance Information
Insurance Company: State Farm
Claim Number: 38-1621-9R901
Insurance Company Representative: Joseph Senzick
Date of Loss: 5/12/17
Appraiser License Number: 764232
Insurance Company Phone: 267-516-0834
Legislator Information
Consumer Legislative Representative: Baker, Matthew E. (R) District 68
Consumer Senator: Baker, Lisa (R) District 20
Repair Facility Legislative Representative: Baker, Matthew E. (R) District 68
Repair Facility Senator: Baker, Lisa (R) District 20
Complaint Comments:
It is the position that ALL American Honda vehicles involved in a collision MUST have a scan to assure all safety components are operating correctly. I have attached the position statement for your review. State Farm has been paying for this operation with no questions until this adjuster came to our shop. He refuses to even read the position Statement.