PCTG Consumer Complaint Report Record ID#: 1628383492
Date of Report Submission: 03/06/02
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Lister Automotive Inc.
State Appraiser License: 139694
Shop Representative: Brad Runge
Address: 143 Conchester Hwy.
City: Twin Oaks
State: Pa
Zip: 19014
Phone: 610-485-4380
Insurance Information
Insurance Company:
Claim Number: 5837D 38620111240101A/B1
Insurance Company Representative: Jim Wiedl
Date of Loss: 11-24-01
Appraiser License Number: 172408
Insurance Company Phone: 215-283-3361
Legislator Information
Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160
Consumer Senator: Bell , Clarence D. (R) - District 9
Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160
Repair Facility Senator: Bell , Clarence D. (R) - District 9
Complaint Comments:
Jim Inspected this vehicle at another repair shop. When the owner found out that it was repairable they then called me to get it moved to our location. The appraiser did not leave any paperwork with the vehicle or repair shop where it was at. I was waiting for Jim to come out. I got the car in on the 30th of Nov. and I waited for Jim to get here on the 5th of Dec. The vehicle was a total loss but Jim did not want to go over the total loss evaluation and appraisal that made it a total loss. I feel that Jim should of left me a copy of an appraisal so I could see how this total loss judgement was decided. His preliminary estimate that he faxed over to me on the 5th was not signed and had lots of a/m parts on it. I left messages for Jim everyday until I finally heard from him. I also faxed over request for an appraisal. I feel that Jim held up this claim and settlement. Thank you Brad Runge