PCTG Consumer Complaint Report Record ID#: 1648923279
Date of Report Submission: 04/02/22
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Taylor Toyota
State Appraiser License: unknown
Shop Representative:
Address: 2757 E State St
City: Hermitage
State: PA
Zip: 16148
Phone: 724-972-4546
Insurance Information
Insurance Company: Erie
Claim Number: unknown
Insurance Company Representative: unknown
Date of Loss: 5/26/2021
Appraiser License Number: unknown
Insurance Company Phone:
Legislator Information
Consumer Legislative Representative: Longietti, Mark (D) District 7
Consumer Senator: Brooks, Michele (R) District 50
Repair Facility Legislative Representative: Longietti, Mark (D) District 7
Repair Facility Senator: Brooks, Michele (R) District 50
Complaint Comments:
Taylor Toyota permanently damaged my 2020 Toyota Tacoma by performing defective rear end collision repairs. My vehicle was returned to me with the blind spot module missing from the rear bumper. When another repair shop found their defective repairs, I returned the Tacoma and asked them to properly repair it. My Tacoma was again returned to me without working blind spot monitors with the explanation that they don't know why they don't work. Taylor Toyota was unprofessional in asking how much I got for an insurance settlement before writing a bill. I reported the matter to Erie Insurance and received no response.