PCTG Consumer Complaint Report Record ID#: 1651517458
Date of Report Submission: 05/02/22
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: GA COLLISION CENTER
State Appraiser License: NONE
Shop Representative: ART AGATSIOTIS
Address: 510 w cobbs creek pkwy
City: yeadon
State: pa
Zip: 19050
Phone: 610-626-3176
Insurance Information
Insurance Company: STATE FARM
Claim Number: 38-30S2-44X01
Insurance Company Representative: ED WINCHECTER/JAMES KOCHIS
Date of Loss: 08/16/2025
Appraiser License Number: UNK
Insurance Company Phone: 844-292-8615
Legislator Information
Consumer Legislative Representative: Sims, Brian (D) District 182
Consumer Senator: Street, Sharif (D) District 3
Repair Facility Legislative Representative: Davidson, Margo L. (D) District 164
Repair Facility Senator: Williams, Anthony H. (D) District 8
Complaint Comments:
Up to date State Farm has not provided the shop or the vehicle owner with a legible supplemental estimated cost of repairs after the shop was instructed to emailed to State Farm all the required information, along with photos on April 14th and again on 20th! Where in the PA CODE outlines and allows State Farm to request shops to use their B2B link to obtain, an appraisal, estimate or a supplement, and to refuse a physical damage appraisal to be done at the PA consumers choice of shop when requested! “MOTOR VEHICLE PHYSICAL DAMAGE APPRAISER ACT” Act of Dec. 29, 1972, P.L. 1713, No. 367 Cl. 63 (c) An appraiser may prepare a repair estimate obtained by personal inspection or by photographs, videos or telephonic means. An appraiser may not require the submission of photographs or videos in order to obtain an appraisal. An appraiser, or an insurer as part of the appraisal process, shall disclose to the owner of the vehicle that there is no requirement to submit photographs or videos in order to obtain an appraisal. ((c) amended Apr.14,2016,P.L.79,No.13) (d) No appraiser or his employer shall require that repairs be made in any specified repair shop. (5) Inspect a vehicle within six working days of assignment to the appraiser unless intervening circumstances (i.e. catastrophe, death, failure of the parties to cooperate) render such inspection impossible.